Do you envision finding a meaningful role with an inclusive and compassionate team? At Children’s Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years.

Children’s Mercy is in the heart of Kansas City – a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children’s health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.

The Informatics & Training Manager will be responsible for providing direction, leadership, and training to the Informatics, Principal Trainer, and Credentialed Training teams. The incumbent will be responsible for the overall performance and results of the Informatics, Principal and Credentialed Training teams. Manager will ensure the training team works effectively with leadership, staff, information systems, and informatics to plan, implement, and evaluate training/support programs that promote safe and efficient use of electronic health record systems in an evidence-based clinical approach. Informatics & Training Manager will collaborate with leadership and the organization to provide expertise and leadership during the development, implementation and on-going use of clinical programs in health care informatics. Manager will work under the direction of the Director of Clinical Informatics and the CMIO. 

Extensive experience with Epic EHR highly preferred and will be required within 120 days of hire..

At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.

Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.

• Provides direction, supervision, professional development and training to Clinical Informatics Team, Principal Trainers, Credentialed Trainers responsible for health care informatics, education, and training.
• Manages training program development and delivery, provides comprehensive management and development of the information systems education and training programs.
• As an Informaticist, collaborates with the leadership and the organization to provide expertise during the development, implementation and on-going use of clinical programs in health care informatics. Provides leadership for the development of work processes and information systems and tools which enable clinical end-users to provide safe, high quality patient care.
• Manages User Support System, develops and maintains systems to provide on-going education and support for end users.

• Master's Degree (Preferred) and 3-5 years' experience. Experience in Clinical Informatics training, Systems Analyst roles, or as an Education Specialist in a clinical area, with in-depth Epic EHR application/computer knowledge. Management or Supervisory experience in a professional environment preferred. Extensive experience with Epic EHR highly preferred. OR
• Bachelor's Degree and 5-7 years' experience. Experience in Clinical Informatics training, Systems Analyst roles, or as an Education Specialist in a clinical area, with in-depth Epic application/computer knowledge. Management or Supervisory experience in a professional environment preferred. Extensive experience with Epic highly preferred.
  • Registration/licensure in respective discipline, where appropriate, Required Upon Hire
  • Certified Associate in Healthcare Information and Management Systems (CAHIMS) OR Certified Professional in Healthcare Information and Management Systems (CPHIMS) certification from Healthcare Information and Management Systems Society (HIMSS) Required within 365 days of hire
  • At least one application-specific Epic certification relevant to the department (determined by role leadership) Required within 120 days of hire. Must complete Epic certification training if not already Epic certified in the most recent version of the Epic EHR product. 

The benefits plans at Children’s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.

Our pay ranges are market competitive. The pay range for this job begins at $43.65/hr, but your salaried offer will be determined based upon your education and experience.

This is an intermittent remote position, which means that the person hired will work with his or her manager to determine a schedule that includes both at home and on-site hours at a Children’s Mercy location. The incumbent must live in the Kansas City metro area.

#LI-Hybrid

Children’s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation are all factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children’s Mercy is smoke and tobacco free.

CM is committed to creating a workforce that supports the diverse backgrounds of our patients and families. We know that our greatest strengths come from the people who make up our team, so we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.

If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, and beliefs.