Do you envision finding a meaningful role with an inclusive and compassionate team? At Children’s Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years.

Children’s Mercy is in the heart of Kansas City – a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children’s health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.

The Coordinator of Inkind Gifts and Volunteer Resources will lead, direct and manage the solicitation and distribution of all In-kind donations throughout multiple locations of Children's Mercy Hospital. This position ensures all gifts are utilized in the best, most efficient and safe manner to support patients and families.

This is a very physical role, managing the intake and distribution of large quantities of tangible gifts for the Philanthropy Department. This important behind-the-scenes role will work daily to move product through the system into the hands of our patients and families!

The perfect candidate will have previous inventory, warehouse, or shipping and receiving experience or desire to learn! 

At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.

Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.

Responsible for the seamless coordination and distribution of inkind gifts and other philanthropic giving to the hospital:

• Serves as the relationship manager of inkind donors to the hospital
• Creates and maintains a formalized process and procedure for the distribution of goods and resources to all CM locations that upholds quality and safety standards
• Partner and collaborates with other hospital departments, ambulatory clinics, offsite areas to develop and execute productive, safe processes for deployment, and maintenance of inkind donation items
• Connects with community organizations and donors to solicit support through inkind gifts that meets the unique needs of hospitalized patients and families.
• Coordinates drop off times, tours for inkind, and the donor experience 
• Manages communication with ambulatory clinics and offsite areas including product recalls (RASMAS).
• Completes and manages all quality and safety checks of inkind donations to the hospital, including oversite of volunteers and employee ambassadors that support the department with handling inkind donations and quality checks.
• Maintains spaces for inkind donation supplies and sorting keeping areas organized and lean
• Maintain accurate records for inkind donations and internal and external community and employee events including clerical processing in Raiser’s Edge donor database

Develops and initiates innovative volunteer activities and in-kind giving programs to cultivate the donor relationship with Children's Mercy Hospital:

• Plays a critical role in supporting and developing ideas that meet strategic initiative goals to increase philanthropic engagement from community stakeholders.
• Identifies ways to meaningfully engage individual donors of all ages with the hospital, ensuring that donors and volunteers find gratification in their gifts of time and in-kind.
• Initiates innovative donor activities based on seasons, holidays, events, and trends that will excite and engage a variety of donor constituents.
• Develops and maintains a donor journey program

Provides organization and direct administrative support to the volunteer services office:

• Responsible for coordinating and performing stellar customer relations that promote Service Excellence for volunteer office
• Understands and can execute and complete opening and closing procedures for volunteer office.
• Anticipates recurring or future needs of donors and customers and develops processes to streamline responses and interventions for smooth service delivery
• Proactively assesses all incoming communications from donors, volunteers, and staff and intervenes appropriately with timely follow through and follow up if needed
• Collaborates with staff to assess section needs regarding the development, growth and implementation of new programs and initiatives
• Maintains high functioning attributes that lend to the positive work environment aligned with the organizations culture of care, service and respect
• Helps maintain off site and onsite warehouses inventory for program needs
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• Bachelor's Degree and 1-2 years experience.  Previous experience with volunteers, donor relations, communications and marketing, or child development strongly preferred.
• Drivers License, KS Licensed Driver KS. Must be insurable under the hospitals current insurance carrier requirement Required Upon Hire OR
• Drivers License, MO Licensed Driver MO. Must be insurable under the hospitals current insurance carrier requirement Required Upon Hire

The benefits plans at Children’s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.

Our pay ranges are market competitive. The pay range for this job begins at $21.70/hr, but your offer will be determined based on your education and experience.

This position is not eligible to work remotely, which means that the person hired will be required to work onsite at one of our Children’s Mercy locations and may not work from home.

Children’s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation all are factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children’s Mercy is smoke and tobacco free.

CM is committed to creating a diverse and inclusive workforce. Our patients and families come from all walks of life, and so do we. We know that our greatest strengths come from the people who make up our team so we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.

If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, ethnicity, race, sex, sexual orientation, gender identity and expression, national origin, age, languages spoken, veteran status, color, religion, disability and beliefs.