Do you envision finding a meaningful role with an inclusive and compassionate team? At Children’s Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years.

Children’s Mercy is in the heart of Kansas City – a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children’s health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.

Human Factors is the scientific discipline concerned with the understanding of interactions among humans and other elements of a system, and the profession that applies theory, principles, data, and other methods to design in order to optimize human well-being and overall system performance. The Human Factors Scientist will lead human factor's activities for the research center. This individual will be responsible for leading design, execution and reporting of human factors engineering methods and activities across all research projects for the center. This individual will collaborate with clinical, marketing, IS, quality, research compliance, and regulatory team members to apply human-centered design methodologies through usability process, determination of desired user profiles and environments, development of user documentation, and usability file documentation. The position requires excellent organizational, technical problem solving, and communication skills. The scientist will need to demonstrate the ability to lead teams, to influence cross-functional partners, and to adapt to a rapidly changing environment. Provides direction for development of protocols and study designs. Plans and oversees study execution and vendor management, if applicable, for all human factors activities including summative and formative human factor studies, heuristic evaluations and user research.

At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.

Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza and COVID-19 vaccines are a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you become a finalist for this position, and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.

• Coordinates Human Factors efforts in the analysis and prevention of safety events, errors, and near misses, in collaboration with hospital leadership and the Clinical Safety and Quality team
• Leads analysis of complex work-systems to define process improvement opportunities, patient safety initiatives and workflow optimization in multiple environments
• Provides education and learning opportunities

• Ph.D. in Human Factors, Organizational Psychology, or similar and 1-2 years' experience OR
• Master's Degree Human Factors Masters Degree, or similar, with a focus in healthcare and 3-5 years' experience

Our pay ranges are market competitive. Your offer will be determined based on your education and experience.

This is an intermittent remote position, which means that the person hired will work with his or her manager to determine a schedule that includes both at home and on-site hours at a Children’s Mercy location. The incumbent must live in the Kansas City metro area. Relocation will be discussed for successful top candidates. 

Children’s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation all are factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children’s Mercy is smoke and tobacco free.

CM is committed to creating a diverse and inclusive workforce. Our patients and families come from all walks of life, and so do we. We know that our greatest strengths come from the people who make up our team so we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.

If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, ethnicity, race, sex, sexual orientation, gender identity and expression, national origin, age, languages spoken, veteran status, color, religion, disability and beliefs.